Everything Counts: 52 Steps Toward Excellence
Description:
From typos to tardiness, many people and organizations act as if details just don’t matter much. The result is that they treat customers poorly, deliver sloppy results, and show up both unprepared and late. Quite frankly, it has to stop! In order to improve and perfect their performance, great leaders do whatever it takes and pay intense attention to the smallest of details. Great leaders do not accept that “you play the hand life deals you;” rather, they believe that you hold the hand that you dealt to yourself. Winning depends on playing that hand with care and control. Replace the saying, “Don’t Sweat The Small Stuff!” with “Everything Counts!” as a mantra for personal satisfaction and organizational achievement!
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