The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions
Description:
Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss,
Best prices to buy, sell, or rent ISBN 9781138412330
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- The Call Center Dictionary : The Complete Guide to Call Center and Help Desk Technology and OperationsMadeline Bodin; Keith DawsonEdition:2ndISBN-13:9781578200436
- The Call Center DictionaryBodin, Madeline; Dawson, KeithEdition:3ISBN-13:9781578200955
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