Tele-Stress: Relief for Call Center Stress

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Tele-Stress: Relief for Call Center Stress image
ISBN-10:

1138412236

ISBN-13:

9781138412231

Author(s): Coscia, Stephen
Edition: 2
Released: Jul 27, 2017
Publisher: CRC-Press
Format: Hardcover, 130 pages
Related ISBN: 9781578200290

Description:

This book will help telephone professionals to: - Reduce on-the-job telephone stress - Enhance telephone communications skills - Build stronger customer relationships over the telephone - Learn practical, common sense telephone strategies that really work ;

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