Give Them What They Want: How the Best Service Leaders Design, Measure, and Deliver Great Customer Experiences

Give Them What They Want: How the Best Service Leaders Design, Measure, and Deliver Great Customer Experiences image
ISBN-10:

1118954823

ISBN-13:

9781118954829

Released: Nov 17, 2014
Publisher: Jossey-Bass
Format: Kindle Edition, 256 pages
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Description:

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