Negotiating For Dummies

Real-world tips to get better deals and more money
This fun, practical guide offers expert advice on communicating clearly and compellingly in everyday situations — from landing that deal to upping your salary. You'll learn the basics of successful negotiating, including developing a plan and handling hot-button issues, and know when and how to close the deal.
Set yourself up for success — establish clear goals, develop a step-by-step plan, and create results
Listen up — ask appropriate questions, know how to deal with unacceptable responses, and put the answers to work for you
Communicate clearly — evaluate verbal and nonverbal messages and use this information to your advantage
Deal with the difficult — from people to situations, learn to keep your cool and keep things moving in a positive direction
Close the deal — understand how to overcome potential deal-breakers and create win-win outcomes that both sides can celebrate
Open the book and find:
Why preparing and setting goals is the most important part of any process
The skills needed to listen effectively
Ways to deal with objections or obstacles
How pushing the pause button can get the deal done
Tips to overcome the challenges of telephone and e-mail negotiations
Learn to:
Set clear negotiating goals
Get your point across
Close even the toughest deal