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The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
ISBN-10:
1118039394
ISBN-13:
9781118039397
Author(s):
Bill Price
;
David Jaffé
Released:
Sep 14, 2011
Publisher:
Jossey-Bass
Format:
Kindle Edition, 336 pages
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