BEYOND 5 -STAR QUALITY

n every realm of public life, individuals and organization strive to achieve success,but only a few ever attain to the coveted 5-star status. It's not that others aren't smart or committed or talented. So what makes the highest achievers such a success? In this book, Dr. Chris Bowen challenges our thinking, fills our hearts, and inspires us to reach higher than ever before- but perhaps with a very different focus. Stunning success can only be achieved by making others-our clients, our colleagues, and our parishioners-fell like they are our highest priority. We can create environments where people sense they are valued...truly special. When that happened, they can't get enough of whatever we're offering. That's 5-star quality...and beyond!