Value Stream Mapping in the OR (Lean for Hospitals)

One of the first steps in a Lean initiative is the development of several Value Stream Maps, flowcharts that document all of the processes required to deliver a product or service from start to finish. A hospital will have many different value streams that will need to be developed, including the work done in the OR.
This readable book presents the Lean Roadmap for Value Stream Mapping in the OR, the steps needed to successfully complete a Value Stream Mapping project. Discussed are the steps to creating a Current State map, a Future State map, and a Master Plan to achieve the future state.
Table of Contents
Introduction to Value Stream Mapping Roadmap
Chapter 1: Identify the Customer
Chapter 2: Identify the Value
Chapter 3: Identify the Processes
Chapter 4: Draw the Process Relationships
Chapter 5: Establish Process Times
Chapter 6: Gather Process Ancillary Data
Chapter 7: Identify Process Delays
Chapter 8: Calculate Performance Metrics
Chapter 9: Identify Sources of Waste
Chapter 10: Brainstorm Solutions
Chapter 11: Assign Solutions to Kaizen Events
Chapter 12: Develop Kaizen Project Plan
Chapter 13: Draw Future State VSM
Chapter 14: Present Results
Chapter 15: Epilogue