Brilliant Service is the Bottom Line
Released: Jun 01, 2007
Publisher: Dreamtree Productions, Inc.
Format: Paperback, 44 pages
to view more data
Description:
Let's put the truth on the table: Poor service is pandemic in business today and most organizations - and their products and services - have become commodities. So how can you differentiate yourself in a crowded marketplace in a Nano-speed world? By consistently giving customers a Brilliant Service experience. Quite simply, Brilliant Service is the bottom line. Not only is it your primary point of differentiation and the critical factor in creating cult-like customer loyalty, it also has a provden, direct impact on financial results. Stop doing customer service and start creating genuinely memorable, transformational customer experiences.
We're an Amazon Associate. We earn from qualifying purchases at Amazon and all stores listed here.