Cultural Change in Organizations: A Guide to Leadership and Bottom-Line Results

Cultural Change in Organizations provides answers for those wanting to help their culture move. This how-to book for creating what the Gallup poll calls an "engagement culture" illustrates how to lead an organization toward increased business results and improved morale. This book showcases, in story form, how to create a culture which forges a powerful synthesis between management authority and employee participation which leads to striking results in safety, quality, and productivity. It is written from Robert Crosby's extensive experience "in the trenches": within organizations where he works on a regular basis with all stakeholders. Examples span hi-tech, nuclear, government (city, county, and federal), manufacturing (union and non-union), the health industry, and non-profit organizations.