SLM Solutions: A Buyer's Guide, Third Edition
Released: Dec 17, 2004
Publisher: Enterprise Management Associates
Format: Paperback, 344 pages
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Description:
Choosing the right Service Level Management (SLM) solution doesn't have to be time consuming or complicated. SLM Solutions: A Buyer's Guide, now in its third edition, is a powerful resource for anyone wanting expert advice on SLM tool selection. This book also provides valuable decision support information for enterprise and service provider IT departments tasked with selecting and implementing the right SLM solution.
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