From Cost to Profit Center: How Technology Enables the Difference (Call Center Management)
Description:
This book is a series of case studies in which we collected performance metrics before and after implementation of specific technology solutions for call centers. In each case study we saw varying levels of improvement, and were then able to quantify the financial impact in terms of ROS, and in some cases, in terms of earnings per share. For call center managers contemplating the addition of new call center technology, this book will be an asset in better understanding the impact of technology in enabling higher performance.
Best prices to buy, sell, or rent ISBN 9780971965287
Frequently Asked Questions about From Cost to Profit Center: How Technology Enables the Difference (Call Center Management)
If you’re interested in selling back the From Cost to Profit Center: How Technology Enables the Difference (Call Center Management) book, you can always look up BookScouter for the best deal. BookScouter checks 30+ buyback vendors with a single search and gives you actual information on buyback pricing instantly.
As for the From Cost to Profit Center: How Technology Enables the Difference (Call Center Management) book, the best buyback offer comes from and is $ for the book in good condition.
The From Cost to Profit Center: How Technology Enables the Difference (Call Center Management) book is in very low demand now as the rank for the book is 11,591,063 at the moment. A rank of 1,000,000 means the last copy sold approximately a month ago.
Not enough insights yet.