How to Become a Great Call Center Manager: Strategies and Solutions for the People in your Call Center-Supervisors, Trainers, Managers, Executives and Agents
Description:
The ideal book written directly for call center management.
A must-read for supervisors, team leaders, managers, trainers and executives.
Are you ready to manage your call center? The premise of this book is clear. When management understands the human initiative, and creates a roadmap that stresses performance through people, organizations and customers win.
How to Become a GREAT Call Center Manager teaches managers to become GREAT at call center supervision, training, coaching and leadership. Includes strategies, worksheets and custom designed outlines for all levels of call center management.
After every section there is a question to probe readers about their thoughts on call center management. And, throughout the book are worksheets to guide call center management and their development. Plus, the book contains 45 "quick strategies" for call center managers.
Become the best call center manager!
Best prices to buy, sell, or rent ISBN 9780966043662
Frequently Asked Questions about How to Become a Great Call Center Manager: Strategies and Solutions for the People in your Call Center-Supervisors, Trainers, Managers, Executives and Agents
The price for the book starts from $7.26 on Amazon and is available from 9 sellers at the moment.
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As for the How to Become a Great Call Center Manager: Strategies and Solutions for the People in your Call Center-Supervisors, Trainers, Managers, Executives and Agents book, the best buyback offer comes from and is $ for the book in good condition.
The How to Become a Great Call Center Manager: Strategies and Solutions for the People in your Call Center-Supervisors, Trainers, Managers, Executives and Agents book is in very low demand now as the rank for the book is 3,663,436 at the moment. A rank of 1,000,000 means the last copy sold approximately a month ago.
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