21st Century Pocket Guides to Proper Business Protocol

What business manner guidelines should professionals follow in this new century? Are there different areas of concern? 21st Century Pocket Guides to Proper Business Protocol will outline the etiquette do's and don'ts for business people to follow in this new Millennium. The first booklet is Rules for the Wired, which delves into the digital domain of computers, e-mail, cell phones, pagers, video teleconferencing, and older technology like voice-mail, fax machines, and the normal telephone. Marjorie Brody shares information about electronic gadgets that make the daily business grind more efficient and how to best use them. There is never a second chance to make a good first impression. Practicing the proper protocol covered in the second booklet in Creating First Impressions That Can Lead to Lasting Impressions, the second booklet, will ensure that there's no need for damage control after meeting clients, prospects or working within an organization. Business is competitive enough without having to worry about the many nuances of an actual office environment. How do you survive in a cubicle climate? How do you make common areas work best for you and your colleagues? How do managers and supervisors manage their people's time and workspace with maximum efficiency? Booklet three, Make the Work Environment Work For You, will answer these questions and more. A great deal of business is done outside of the office. Although working over a business meal, at a sporting event, or while traveling can be fun, it also can create lots of stress and opportunities for faux pas. In Have Office Will Travel: Doing Business in Social Settings and on the Road, the final booklet of 21st Century Pocket Guides to Proper Business Protocol, readers will find details on how to make the most of business dining, socializing with clients/colleagues and get a primer on travel-related manners.