Outcome Management: Achieving Outcomes for People With Disabilities

Providing services and supports to people with disabilities is an important role, one that requires an understanding of the philosophy, "Everything Counts." How can organizations help people with mental, developmental, and physical disabilities achieve their goals of learning, working, and participating in the community? Art Dykstra, who has devoted his 30-year career to trying to answer that question, provides the philosophical foundation as well as the necessary tools and strategies you can use to meet the needs of the people you serve.