Help Desk Framework CD-ROM: How to Win and Keep Your Customers
Released: Oct 01, 2000
Publisher: Rothstein Associates Inc.
Format: CD-ROM, 500 pages
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Description:
The HELP DESK FRAMEWORK CD-ROM contains: - Help Desk Handbook - Power Help Desk - A sample Desktop Support SLA that was a work product of a $25,000 consulting engagement - A unique Customer Satisfaction Survey - AND A BONUS - - Help Desk PowerPoint Courseware - from a $1,500 seminar!
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