Help Desk Framework CD-ROM: How to Win and Keep Your Customers
Description:
The HELP DESK FRAMEWORK CD-ROM contains: - Help Desk Handbook - Power Help Desk - A sample Desktop Support SLA that was a work product of a $25,000 consulting engagement - A unique Customer Satisfaction Survey - AND A BONUS - - Help Desk PowerPoint Courseware - from a $1,500 seminar!
Best prices to buy, sell, or rent ISBN 9780964164888
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