Total Quality in Higher Education

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Total Quality in Higher Education image
ISBN-10:

0963403079

ISBN-13:

9780963403070

Released: Jan 01, 1994
Publisher: St. Lucie Press
Format: Hardcover, 330 pages

Description:

Provides a framework for implementing total quality principles in the college or university environment. Includes the history and principles of quality management and an assessment of factors in the higher education environment that are leading to serious questions concerning effectiveness and efficiency. Presents a unique chapter on ISO 9000 in training and education.

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