<p>Provides a framework for implementing total quality principles in the college or university environment. Includes the history and principles of quality management and an assessment of factors in the higher education environment that are leading to serious questions concerning effectiveness and efficiency. Presents a unique chapter on ISO 9000 in training and education.</p>

Total Quality in Higher Education

Business & Money

Ralph G. Lewis

Douglas H. Smith

Management & Leadership

St. Lucie Press

See the best price to sell, buy, or rent books by Douglas H. Smith. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Douglas H. Smith

See the best price to sell, buy, or rent books by Douglas H. Smith. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Total Quality in Higher Education