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The Service Equation: Better Companies Faster Through the Intra-Service Management Strategy
ISBN-10:
0962721034
ISBN-13:
9780962721038
Author(s):
Hoffman, Jack J.
Released:
Mar 01, 1991
Publisher:
Summit Pub. Co
Format:
Paperback, 269 pages
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Description:
Book by Hoffman, Jack J.
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