Quality Performance - How to Implement : Quality Awareness; Statistical Process Control; Task Teams; and Statistical Quality Control for Continuous Improvement in Your Organization

This book will help you: in starting a Quality Awareness Program to assure everyone understands your quality expectations; in starting a Suggestion Program to let everyone share their good ideas; start SPC / Problem Solving Techniques to get everyone trained in understanding how to solve problems, getting started in SPC and keeping it going; implement Task Teams and Improvement Teams to get everyone involved in continuous improvement; and, show how to conduct a first class Customer Visit along with participating in a Customer Audit. There are plenty of examples and resources for getting your Quality Performance Program started and running.