IT Service Management: A Companion to the IT Infrastructure Library: Version 2

IT Service Management: A Companion to the IT Infrastructure Library: Version 2 image
ISBN-10:

0952470616

ISBN-13:

9780952470618

Author(s): Macfarlane, Ivor
Released: Jan 01, 2002
Format: Paperback, 70 pages
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Description:

A good introductory pocket guide to the world of IT Service Management based on ITIL principles and process disciplines.

























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