I Want You to Cheat: The Unreasonable Guide to Service and Quality

I Want You to Cheat: The Unreasonable Guide to Service and Quality image
ISBN-10:

095197310X

ISBN-13:

9780951973103

Author(s): John Seddon
Released: Jan 01, 1992
Format: Paperback, 160 pages
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Description:

Illustrates many key principles which need to be understood when improving the performance of organisations.


























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