From the Top Down: The Executive Role in Volunteer Program Success

The only book that addresses the top decision maker's role in a volunteer program. Illuminates what's necessary for success, including vision and goals, policy questions, budgeting, staffing, employee/volunteer relations, the role of the board of directors, and assessing the impact of volunteer contributions. Contains information regarding legal issues and risk management; accounting for donated time; the effect of mergers; and special categories of volunteers, such as mandated community service participants.