Service Parts Handbook (2nd Edition)

Second edition, revised and expanded, to cover Service and MRO (maintenance, repair & operations) parts and materials to maintain equipment. Service parts are considered beyond spare parts. Logistics of supporting field service, independent service organizations (ISOs), third party logistics (3PLs), repair depots and reverse logistics are included. Unique attributes of service parts, performance goals, benchmarks, record systems, control techniques, provisioning, end o flife forecasting, planning, valuations, warehousing, marketing, asset recovery, business modeling, repairs, and outsourcing are among covered topics. Anyone involved with servicing durable equipment and product service should read this book.