Forty Plus

QUALITY STILL WORKS - How to Make Your Organization Even More Successful - brings Quality Management back to the forefront. Once the preeminent methodology embraced by organizations throughout the World, Quality Management has lost much of its glimmer over the past decade; yet the need for quality products and services is greater today than ever. QUALITY STILL WORKS provides insights, ideas and techniques to help move it back to its rightful place among management's priorities.
As you will learn, quality has become an amalgamation of art, science, philosophy, history, and hunches. It can be made complex, but it doesn't have to be. Jim Joyner presents the subject of quality in a style that is easy to follow and enjoyable to read. For some it may be too elementary; for most it will be informative.The book is a collection of essays on the issues of quality and the actions required to deal with its complexities. The thoughts are an accumulation of observations from the author's four decades of experience working with nearly one hundred different companies (every one of them uniquely different), in a dozen different industries (each facing their own challenges), on six different continents (with varied cultural differences).
The essays are a blend of actual facts, sprinkled with personal opinions, and topped with a number of anecdotes. While each essay addresses a separate aspect of Quality they all share a common theme; quality is integral to the success of any activity, task, project, job, and ultimately the enterprise. The critical element is integrity built upon sound principles. The objective is to affect the culture of an organization so that Quality becomes innate. Think of it as organizational reformation.
The purpose of this book is to first of all, persuade those who are looking for ideas on how to improve their organizations that Complete Quality is an intelligent alternative. The second purpose is to provide those already involved in formal quality initiatives with some practical ideas for further progress.