The Shamrock Way: A Legacy to Share- Treating Employees Like Family, and Customers Like Friends

"The Shamrock Way" chronicles an American success story, a heartening rags-to-riches saga that began on an Irish tenant farm in the last years of the 19th century, moved to the challenging new milieu of immigrant America, and reached its zenith in the business boom experienced by Shamrock Foods Company in post--World War II Arizona and Colorado. It started out as a Shamrock Dairy, serving a handful of customers in the Tucson area. Then with growth as its goal, it branched out, meeting its competitors head-on in building a dairy processing plant in Phoenix that signaled the onset of some forty years of continuous expansion. While becoming a billion-dollar company, Shamrock has adhered to the principles that propelled it forward, retaining the 'smallness' that has helped it achieve bigness. Its focus, as always, has been to serve its customers, and its employees at every level have been considered its richest resource. A family spirit prevails because three generations of a single family - the McClellands - have applied their muscle, their intellect and their unstinting leadership skills to build the company.