The dynamics of human service delivery

Quoted from the dust jacket: Because social theories have been too simple to do justice to the nuances and complexities of social behavior-and because practice itself often appears too helter-skelter to be characterized systematically-a wide gap exists between theory and practice in delivering human services. This book applies the most advanced methods of systems dynamics to the problem of providing services to people-and, in so doing, it bridges the gap between theory and practice To sociologists and other social theorists, it will demonstrate how theory can be put to practical use without sacrifice of rigor. To the social practitioner, it offers a perspective for drawing his intuitions and hunches into the coherent framework essential for genuine progress.