Membership Operations (Core Competencies in Membership Management)

In this second of three books covering the what professionals need to know for successful association membership programs, ASAE members discuss the membership director's roles and responsibilities, staffing, dues and benefits, records management and database issues, budget theory and practice, volunteers, and legal issues. Includes case studies. Lacks an index. Annotation c. Book News, Inc., Portland, OR (booknews.com)