Tqm: The Mechanics of Quality Processes (ASQC TOTAL QUALITY MANAGEMENT SERIES)
Description:
This 3rd volume is designed specifically for newcomers to quality programs. Inside the comprehensive resource, readers will find the basic mechanics needed to develop and implement a successful TQM program. This volume offers fully-developed chapters which lend easily for use as individual training courses and broad-based topics that apply equally to manufacturing service, education, military, government, and nonprofit organizations.
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