Street-level bureaucracy: Dilemmas of the individual in public services (Publications of Russell Sage Foundation)
Released: Jan 01, 1980
Publisher: Russell Sage Foundation
Format: Paperback, 244 pages
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Description:
Street-Level Bureaucracy is an insightful study of how public service workers, in effect, function as policy decision makers, as they wield their considerable discretion in the day-to-day implementation of public programs.
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