The Customer Service Rep's Survival Guide: How to Keep Your Customers Coming Back
Description:
This book is an entertaining and educational handbook on how to be a successful customer service rep. David Dee, Editor and writer for the Dartnell Corp. has written this book as a part of his series of many books dealing with customer service. The illustrator, Mark Baun, has drawn delightfully entertaining sketches to illustrate the various points discussed.
Best prices to buy, sell, or rent ISBN 9780850131642
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