What's Wrong?: A SURVEY OF AMERICAN SATISFACTION AND COMPLAINT
ISBN-10:
0844739553
ISBN-13:
9780844739557
Author(s): Ladd, Everett Carll; Bowman, Karlyn H.
Edition: Revised ed.
Description:
What's Wrong contains data from hundreds of public opinion surveys conducted over the past sixty years, distilled in easy-to-read tables.
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