Just Listen: Discover the Secret to Getting Through to Absolutely Anyone
Description:
Getting through to someone is a fine art, indeed, but a critical one nonetheless. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered.Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston shares simple but powerful techniques readers can use to break through the stubborn and hardened outer layers of coworkers, friends, strangers, or even enemies. Just Listen reveals how to:• Make a powerful and positive first impression• Listen effectively• Talk an angry or aggressive person away from an unproductive reaction and toward a more rational mindset• Achieve buy-in--the linchpin of all persuasion, negotiation, and sales• And moreWhether you’re dealing with an angry client, a potential customer, or even a friend or family member who isn’t seeing eye to eye with you, your goal is most likely persuasion. And the first make-or-break step to getting there is having them hear you out. The invaluable principles in Just Listen will get you through that first tough step with anyone.
Best prices to buy, sell, or rent ISBN 9780814436479
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Frequently Asked Questions about Just Listen: Discover the Secret to Getting Through to Absolutely Anyone
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The Just Listen: Discover the Secret to Getting Through to Absolutely Anyone book is in average demand now as the rank for the book is 41,014 at the moment. It's an average rank, and the book has a moderate amount of sales on Amazon. At the same time, a book which is 5 years old, and still in the top 50k most of the time - that’s a book doing really well.
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