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The Conflict Resolution Training Program, Set includes Leader's Manual and Participant's Workbook

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The Conflict Resolution Training Program, Set includes Leader's Manual and Participant's Workbook image
ISBN-10:

0787960780

ISBN-13:

9780787960780

Author(s): Ray, Larry; Kestner, Prudence B.
Edition: 1
Released: Jan 17, 2002
Publisher: Jossey-Bass
Format: Paperback, 480 pages
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Description:

This two book training package includes a leader's manual and participant's workbook which presents proven interactive techniques and specific teaching tools for instituting systems of organizational conflict resolution. The authors introduce a hands-on method of learning and teaching organizational conflict resolution through the use of exercises, quizzes, surveys, games, role plays, and other interactive techniques that can be used by anyone engaged in teaching or practicing conflict resolution. All of these exercises have been developed and applied in the real world.

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