The Conflict Resolution Training Program: Leader's Manual

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The Conflict Resolution Training Program: Leader's Manual image
ISBN-10:

0787960772

ISBN-13:

9780787960773

Edition: 1
Released: Jan 09, 2002
Publisher: Jossey-Bass
Format: Paperback, 320 pages

Description:

The Conflict Resolution Training Program Leader's Manual offers a step-by-step approach for teaching dispute resolution techniques to both new and seasoned negotiators, mediators, and arbitrators. This hands-on manual is filled with a variety of exercises, activities, worksheets, role plays, and other interactive techniques that are readily accessible for teaching the skills needed to resolve conflicts. Trainers can select the sections of the flexible program that best meet their specific objectives and goals.

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