The Conflict Resolution Training Program: Participant's Workbook

The Conflict Resolution Training Program: Participant's Workbook image
ISBN-10:

0787955817

ISBN-13:

9780787955816

Edition: 1
Released: Jan 09, 2002
Publisher: Jossey-Bass
Format: Paperback, 176 pages
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Description:

The Conflict Resolution Training Program Participant's Workbook offers both new and seasoned negotiators, mediators, and arbitrators a step-by-step approach for learning dispute resolution techniques. This hands-on workbook is filled with a variety of exercises, activities, worksheets, role plays, and other interactive techniques that are readily accessible for learning the skills needed to resolve conflicts. Trainers and participants can select the sections of the flexible program that best meet their specific objectives and goals.

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