Resolving Patient Complaints: A Step-By-Step Guide To Effective Service Recovery
Released: Jun 30, 2003
Publisher: Jones& Bartlett Learning
Format: Paperback, 350 pages
to view more data
Description:
A step-by-step guide providing managers, physicians, and employees with the skills and tools necessary to respond to and review patient complaints and concerns about quality of care.
We're an Amazon Associate. We earn from qualifying purchases at Amazon and all stores listed here.
Want a Better Price Offer?
Set a price alert and get notified when the book starts selling at your price.
Want to Report a Pricing Issue?
Let us know about the pricing issue you've noticed so that we can fix it.