Municipal Benchmarks: Assessing Local Performance and Establishing Community Standards

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Municipal Benchmarks: Assessing Local Performance and Establishing Community Standards image
ISBN-10:

0761920781

ISBN-13:

9780761920786

Author(s): Ammons, David N.
Edition: Second
Released: Feb 21, 2001
Format: Hardcover, 512 pages

Description:

This book helps elected and appointed government officials and citizens assess and establish standards for the efficient and effective delivery of quality services. Actual benchmarks are provided for numerous services such as libraries, parks and recreation, public works, emergency medical services, courts, animal control, risk management and public transport.

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