Total Relationship Marketing
Description:
Total Relationship Marketing provides a genuinely unique new view of the meaning of marketing management and a complete introduction to the rapidly evolving field of relationship marketing. A major contribution to marketing thought internationally, this new edition of Gummesson's seminal title presents a powerful and in depth analysis of modern relationship marketing. Highly informative, practical in style, and packed with examples and cases from real companies, it is an essential resource for all serious marketing practitioners as well as both undergraduate and postgraduate students.Customer Relationship Management (CRM) is a key feature throughout this newly revised editionComprehensive coverage on the Internet, e-Business and one-to one marketingNew examples, cases, concepts and references have been added to aid the reader
Best prices to buy, sell, or rent ISBN 9780750654074
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Total Relationship Marketing Renewed
Gummesson, Evert
Edition:4
ISBN-13:9780415703628
Total Relationship Marketing Renewed
Gummesson, Evert
Edition:4
ISBN-13:9780415703680
Total Relationship Marketing
Gummesson, Evert
Edition:3
ISBN-13:9780750686334
Total Relationship Marketing
Gummesson, Evert
Edition:3
ISBN-13:9781138168930
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