ISO 9000 Quality Systems Handbook, Third Edition

This essential and comprehensive guide to implementing the Quality System Standard has again been updated to include more guidance on the application of the standard, particularly to the Service Industries, making it the most complete guide to ISO 9000 available. This is not a wordy and theoretical tome; it is a practical instruction manual for implementing quality system requirements and becoming certified to the now indispensable worldwide quality system standard.

This handbook has been written with the discerning manager in mind, and is a manual for those managing, designing, implementing, auditing and improving quality systems. In this book the mysteries of how to become and remain certified to the quality system standard are solved. The approach taken in the handbook is appropriate for managers and practitioners of all types in any organisation. Unlike other guides, this book addresses each individual requirement of each clause. One by one the purpose and scope of the requirements is explained and practical guidance in meeting them is offered.

Comprehensive and practical guide
Covers over 250 requirements of the standard
Includes useful checklists, flow charts, related standards, bibliography