Successful Customer Relationship Marketing: New Thinking, New Strategies, New Tools for Getting Closer to Your Customers

Successful Customer Relationship Marketing: New Thinking, New Strategies, New Tools for Getting Closer to Your Customers image
ISBN-10:

0749435798

ISBN-13:

9780749435790

Released: Aug 01, 2001
Format: Hardcover, 448 pages
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Description:

This is essential reading for marketing, customer care and IT directors and for students.











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