Working with Microsoft Dynamics® CRM 2011

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Working with Microsoft Dynamics® CRM 2011 image
ISBN-10:

0735648123

ISBN-13:

9780735648128

Edition: 1
Released: May 03, 2011
Publisher: Microsoft Press
Format: Paperback, 624 pages
Related ISBN: 9780735622593

Description:

Configure, adapt, and extend Microsoft Dynamics CRM 2011—guided by two of the leading implementation specialists in the field. Whether you’re an IT professional, a developer, or a power user, you’ll get pragmatic, hands-on insights for customizing CRM in your organization—with or without programming.

Discover how to:

  • Set up and configure your system
  • Plan and configure security settings and information access
  • Easily customize form attributes, views, and relationships
  • Create and deploy custom reports
  • Use xRM to quickly create and efficiently manage line-of-business applications
  • Automate business workflows
  • Extend Microsoft Dynamics CRM with scripts and assemblies

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