Learn how to tailor Microsoft CRM to work the way you do. This in-depth guide is perfect for developers, IT implementers, and advanced users who want to learn how to use the new features and enhancements of Microsoft CRM 3.0 to meet exacting business needs. Two experts on CRM delivery case studies, integration and performance guidelines, and adaptable code samples—the information you need to help you create successful CRM solutions. Discover how to: <ul>
<li>Set up and configure Microsoft CRM 3.0</li> <li>Manage information access with security settings</li> <li>Create and deploy custom reports</li> <li>Integrate Microsoft CRM with other business applications and tools</li> <li>Customize forms by modifying fields, tabs, and sections—without any programming</li> <li>Modify default entities—or create your own custom entities</li> <li>Develop server-side and client-side application customizations</li> <li>Automate business processes with WorkflowGet code and data samples on the Web</li>
</ul>

Working with Microsoft Dynamics™ CRM 3.0

Computers & Technology

Snyder, Mike

Steger, Jim

Networking & Cloud Computing

Microsoft Press

Get a practical introduction to Microsoft Dynamics CRM now updated for Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM is a value-packed customer-relationship management (CRM) solution for small- and mid-market businesses. The latest version adds workflow management capabilities, and will be delivered as an on-demand service through Microsoft® Office Live. With topics that include developing new functionality, designing implementations, and integrating Microsoft CRM with other business applications including Microsoft Office Outlook®, Microsoft Office InfoPath®, and Microsoft SharePoint® Products and Technologies this is one of the only books written for both developers and those who implement business solutions. Authored by experienced practitioners, this book provides case studies, integration and performance guidelines, and toolsets the information you need to help you create successful CRM solutions. This book also explains how to maintain Microsoft Dynamics CRM 4.0, making it of interest to IT professionals who support Microsoft Dynamics CRM 4.0 users. And power users will learn how to customize individual Microsoft Dynamics CRM 4.0 experiences. Key Book Benefits: Delivers practical information from expert authors who have deployed, customized, and maintained Microsoft Dynamics CRM in the field Provides case studies, integration and performance guidelines, and toolsets Includes code samples, and demo data will be available on the Web

Working with Microsoft Dynamics(TM) CRM 4.0

Configure, adapt, and extend Microsoft Dynamics CRM 2011—guided by two of the leading implementation specialists in the field. Whether you’re an IT professional, a developer, or a power user, you’ll get pragmatic, hands-on insights for customizing CRM in your organization—with or without programming. 
 Discover how to: 
<ul>
<li>Set up and configure your system</li> <li>Plan and configure security settings and information access</li> <li>Easily customize form attributes, views, and relationships</li> <li>Create and deploy custom reports</li> <li>Use xRM to quickly create and efficiently manage line-of-business applications</li> <li>Automate business workflows</li> <li>Extend Microsoft Dynamics CRM with scripts and assemblies</li> </ul>

Working with Microsoft Dynamics® CRM 2011

Reid, Kristie

Microsoft Dynamics CRM 2011 - Grundlagen: Optimales Kundenmanagement in Marketing, Vertrieb und Service

Landers, Brendan

Software

Microsoft GmbH

See the best price to sell, buy, or rent books by Steger, Jim. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Steger, Jim