IT Governance Policies & Procedures 2009

IT Governance Policies & Procedures will help you to devise an information systems policy and procedure program uniquely tailored to the needs of your organization. Not only does it provide sample policies, but this valuable resource gives you the information you need to develop useful and effective policies for your unique environment. For fingertip access to the information you need on policy and planning, documentation, systems analysis and design, and much more, the materials in this ready-reference desk manual can be used by you or your staff as models or templates to create similar documents for your own organization. Highlights of the 2009 Edition include: The latest on implementing IT governance methodologies such as ITIL, COBIT, and ISO 20000 Actual sample policies on the enclosed CD that you can modify for your own use to enforce proper governance of IT within your organization New information on managing change within your IT organization New information on ho