Credit and Collection : Forms and Procedures Manual

This reference book explains and illustrates many methods to manage credit risk and to collect delinquent accounts. The ideas and innovations presented by the authors are working successfully elsewhere. Topics include: 1. Successful credit management 2. Processing new accounts 3. Solving new account problems 4. Resolving special situations 5. Collection letters that collect 6. Other effective credit letters 7. Managing slow-paying accounts 8. Legal matters and bankruptcy