Raving Fans: A Revolutionary Approach to Customer Service
ISBN-10:
0679424954
ISBN-13:
9780679424956
Author(s): Blanchard, Kenneth; BOWLES, SHELDON
Edition: Abridged
Released: Apr 19, 1993
Publisher: Random House Audio |
Format: Audio Cassette, 0 pages
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Description:
1 cassette / 90 minutesRead by Rick Adamson, Kate Borger, and John MollardFor those who wish to improve their business, here is a fresh and innovating look at customer service - the most important element in creating a successful business sin the 90s, from the co-author of The One Minute Manager.
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