A Guide to Microsoft Office 2000: Troubleshooting & Problem Solving

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A Guide to Microsoft Office 2000: Troubleshooting & Problem Solving image
ISBN-10:

0619015195

ISBN-13:

9780619015190

Author(s): Chase, Kate J.
Edition: 1
Released: May 05, 2000
Format: Paperback, 408 pages

Description:

This book familiarizes help desk personnel with the applications of the new Microsoft Office 2000 suite from a user and usage perspective, and prepares readers to offer support based on this enhanced understanding. A Guide to Microsoft Office 2000:Troubleshooting and Problem Solving examines the major components of the software and includes coverage of the newly-bundled applications. The real-world case studies help users know what they can reasonably expect to encounter in day-to-day support and teaches them to think like a user which gives them an edge in evaluating needs.

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