Supervision

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Supervision image
ISBN-10:

0538859423

ISBN-13:

9780538859424

Edition: 1
Released: Sep 24, 1997
Format: Hardcover, 448 pages

Description:

This text is designed to help those who would be supervisors or team leaders/coaches/coordinators. It incorporates material on skill development, human relations, and modern management techniques. Emphasized throughout the text are the ideas of improvement and customer satisfaction as drivers of organizational and supervisory action. The integrative quality framework offers the most realistic way to organize and understand a business and presents the most effective and future relevant tools and techniques in the field of supervision.

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