Keeping the Edge: Giving Customers the Service They Demand
Description:
Revisits the ninety-nine surviving companies originally profiled in The Service Edge, examining overall industry trends and explaining how business leaders can rally their own organizations to succeed by perfecting service levels.
Best prices to buy, sell, or rent ISBN 9780525937999
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- Keeping the Edge: Giving Customers the Service They DemandDick SchaafEdition:Unabridged LIBRARYISBN-13:9780786110766
- Keeping the Edge: Giving Customers the Service They DemandSchaaf, DickISBN-13:9780452271913
- Keeping the Edge: Giving Customers the Service They DemandDick SchaafEdition:Unabridged LIBRARYISBN-13:9780786110766
- Keeping the Edge: Giving Customers the Service They DemandSchaaf, DickISBN-13:9780452271913
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